Dispute Resolution Tools


MPACT has several tools to help guide you through resolving conflicts with your school. Below you will find helpful sample forms, sample letters, and fact sheets that will provide you with information on your parental rights, effective communication tips, dispute resolution options and timelines.

Effective Communication

Parent Participation Fact Sheet

IDEA affords parent the right to be apart of the IEP team and to take an active role in their child's education. This fact sheet takes an in-depth look at the role of parent in regards to special education. [pdf-embedder...

Learning to Negotiate Fact Sheet

Use the negotiating techniques described in this fact sheet and you may find resolving a disagreement with your child’s school is easier and more successful. [pdf-embedder...

Consensus Fact Sheet

This fact sheet explains what a consensus is and how to know when it has been reached.

School Contact Log

This log can be used to help you keep a record of your contact with your child's school.

Expressing Appreciation Letter

It's important that parents acknowledge things that are going well at school. Use this sample letter as a guide for expressing appreciation.

Your Rights

Procedural Safeguards

Procedural Safeguards are designed to protect the rights of parents and their child with a disability and, at the same time, give families and school systems several mechanisms by which to resolve their disputes. Download a copy and review it before your child's next...

Facilitated IEP


Mediator List

The Department maintains a list of qualified mediators.  When both parties in a dispute agree to mediate, they need to jointly agree on and contact a mediator who must agree to take the case. [pdf-embedder...

Mediation Request Model Form

This model form from the Missouri Department of Elementary and Secondary Education is used for requesting mediation to resolve a disagreement with your child's school. [pdf-embedder...

Child Complaint

Child Complaint Model Form

This is the model form that is used when filing a child complaint with the Missouri Department of Elementary and Secondary Education.

Written State Complaint

Resolution Meeting

Resolution Meetings

This guide, created by CADRE, was developed to provide parents information on resolution meetings.

Due Process Complaint/ Hearing

Due Process Hearing Officer List

The Department of Elementary and Secondary Education, Division of Special Education Compliance department keeps a list of qualified hearing officers as well as information regarding their qualifications. If you are considering filing a due process complaint, it would...

Due Process Timelines

Each stage of Due Process has a defined timeline.  However, the timelines defined for the administration of Due Process may run concurrently and/or may be dependent on the completion of the preceding stage.  This fact sheet will help you to gain a better understanding...

IDEA requires school systems (called public agencies) to have procedures in place that make due process available to parents and public agencies to resolve a dispute involving any matter arising under Part B. The Parent Center Hub offers parents valuable information on a variety of special education subjects.


The Compliance Section within the Office of Special Education is responsible for ensuring local educational agencies (LEAs) implement all laws and regulations related to Individuals with Disabilities Education Act (IDEA).

Learn More

Consortium for Appropriate Dispute Resolution in Special Education (CADRE) is the nation’s technical assistance center on special education dispute resolution. They offer several information brochures and fact sheets for parents and professionals.

Learn More

Let Us Help

Do you have questions about a disability and how it may impact your child's education? Let our team help. Contact Us.


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